What is the RA Monitor App?
The first RA monitoring app that connects you to your doctor. More than just an intuitive tool for tracking your symptoms, their severity, and functional affect, RA Monitor allows you to access the support of your doctor (or our RA Navigator) and the anonymous community of other RA sufferers that you can interact with if you choose. Easy-to-read reports can be shared with others, such as family, friends or your doctor. Get daily information that helps get your RA under control, such as news, tips, and inspirations. Designed by doctors in concert with the 35+ years of patient education expertise of RPM Healthcare’s founders.
Who should I contact if I need more information?
Why should I use the RA Monitor App?
RA Monitor will allow you to record and provide your physician with the most up to date data regarding your condition. You can closely monitor your progress using our highly intuitive tracking features.
How will the RA Monitor App help me?
RA Monitor will help you understand more about your condition. Take control of your condition using an advanced RA tracking app that can record symptoms, possible triggers, and treatment efficacy.
How do I register for the RA Monitor App?
Registering is free and easy! Simply download the free app from Google Play store or the Apple Store. You will automatically be directed to the screen below. Click the “Registration” or “choose “Login with Facebook” buttons. Enter a few simple details about yourself to create your account. Now you can log-in and start using RA Monitor.
How do I change my email address associated with the RA Monitor App?
You can change your email address and other details using the settings feature in the app.
What happens if I lose my data?
First don’t panic! Your records are stored in a secure cloud server to prevent theft and loss. If you are facing an issue, please contact the app development team at CustomerCare@RPMHealthcare.com.
My provider isn’t listed. How do I find a provider?
If your provider isn’t listed, contact us and we can send your provider an official invite to join. If you prefer, you can register without a provider and then share reports from the app with anyone.
Can I change my provider?
Click the stethoscope icon
Click the large blue “Change your doctor/provider” button.
Enter your provider’s name and click on their name when you locate it from the drop-down menu.
How will my provider track my information?
Your provider will be able to track your progress using their RA Monitor dashboard. From their dashboard, they have access to real-time data that you input into the app allowing them to provide better treatment options for you. They must register for this FREE dashboard.
How do I add my medications?
Click the circle icon on the home screen.
Click the “Add/Delete” medication button and follow the prompts.
How do I change my medications that I have already added?
You can change medications using the same screen you use to add medications.
How do I view reports?
Click the bar icon at the bottom of the screen.
This will allow you to view your reports. Also, you can view reports within certain date ranges by adding in the specific dates at the top of the screen.
How do I share reports?
On the report screen, tap the page-with-an-up-arrow icon at the top-right to select your method for sharing.
How do I connect to a community of users?
Click the people icon at the bottom of the home screen. From there you will be able to view a community of topics that are available to you for your support.
How do I start a conversation?
Using the people icon please click that icon to be brought into the community. At the bottom of the screen click start a conversation. From here you can start a conversation on a topic relevant to our community of your choice.
How do I add to a conversation that has already been started?
Click the topic of your choice to join in on the conversation. Next click the reply button. Write your reply and add tags if needed.
How do I add or update an appointment?
On my profile screen, click the calendar button at the top of the page. From here you can add/update your appointment.
How do I turn on, or set the time of, the reminder to log my symptoms?
On the “My Profile” screen, please move the yellow button to the far right to turn on the reminder feature. Tap the time to reset it to one that works for you.
How do I upload a photo?
Tap “Settings” in the drawer (see icon in the upper-left of the screen) select upload photo. From here you can choose to upload one from your camera of photo library.
I want to leave feedback. How do I do this?
Find the Help/Feedback button in the drawer (see icon in the upper-left of the screen). From here, enter your feedback and we will get back to you promptly.
Where can I get additional support?
Please email us at CustomerCare@RPMHealthcare.com.